For owners

1C integration

Prepare the exchange endpoint and credentials for synchronizing reference data and documents.

Prepare the exchange endpoint and credentials for synchronizing reference data and documents.

Who this guide is for: owners and managers. Before making changes, make sure the correct establishment is selected.

Before you begin

  • Sign in to the appropriate workspace and check the establishment name at the top of the page.
  • Prepare the information you will enter. Payment and integration settings also require the provider's connection details.
  • If an option is missing, check your plan and your role's permissions.

Setup steps

  1. Define the data flow. Decide which system is the source for products and documents.
  2. Create a separate 1C user. Grant only the required permissions.
  3. Enter the address and credentials. Check HTTPS and confirm that the service is reachable from the server.
  4. Run a limited data exchange. Start with a single test group.
Integrations section
Integrations section: use section names as a guide; the values in your account may differ.

Check the result

No duplicates are created, units match, and the log shows the number of records created, updated and skipped.

Troubleshooting

  • Refresh the page and select the establishment again. Some data is only shown for the selected establishment.
  • Check required fields, phone number format, dates and numeric values. Save errors appear on the right below the header.
  • Do not create a duplicate just because a response is slow. Open the list first and check whether the record has already been created.

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