For owners

EGAIS module and UTM agent

Daily work with supplies, write-offs, balances, container openings and alcohol declarations through the local UTM service.

Daily work with supplies, write-offs, balances, container openings and alcohol declarations through the local UTM service.

Who this guide is for: owners and managers. Before making changes, make sure the correct establishment is selected.

Before you begin

  • Sign in to the appropriate workspace and check the establishment name at the top of the page.
  • Prepare the information you will enter. Payment and integration settings also require the provider's connection details.
  • If an option is missing, check your plan and your role's permissions.

Setup steps

  1. Connect the workstation. Install UTM and the FixTech agent on the same local workstation, then activate the token for the required establishment.
  2. Check connectivity. Request agent and UTM status before downloading or sending documents.
  3. Use the appropriate tab. Supplies, write-offs, inventory counts, balances, container openings, declarations and service operations are separated.
  4. Monitor the result. Check the identifier, status and safe error message before trying an action again.
Integrations section
Integrations section: use section names as a guide; the values in your account may differ.

Check the result

A document belongs only to the selected establishment, a repeated request does not create a duplicate, and an unavailable UTM service or rejected document remains visible with a clear status.

Troubleshooting

  • Refresh the page and select the establishment again. Some data is only shown for the selected establishment.
  • Check required fields, phone number format, dates and numeric values. Save errors appear on the right below the header.
  • Do not create a duplicate just because a response is slow. Open the list first and check whether the record has already been created.

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