For owners

Hourly pay, shift pay and commission

Configure pay for a role: hourly or per-shift pay, plus commission on all or selected categories.

Configure pay for a role: hourly or per-shift pay, plus commission on all or selected categories.

Who this guide is for: owners and managers. Before making changes, make sure the correct establishment is selected.

Before you begin

Sign in to the appropriate workspace and check the establishment name at the top of the page.
Prepare the information you will enter. Payment and integration settings also require the provider's connection details.
If an option is missing, check your plan and your role's permissions.

Setup steps

Choose the base pay. Set an hourly rate or a fixed amount per shift.
Enable commission. Choose all receipts or only selected menu categories.
Set category rates. Each selected category can have its own commission rate.
Save the role. Verify the calculation using a completed test shift.

Staff section — Staff section: use the section names as a guide; values in your account may differ.

Check the result

The pay breakdown shows base pay and commission separately. Categories that were not selected are excluded from the commission calculation.

Troubleshooting

Refresh the page and select the establishment again. Some data is only shown for the selected establishment.
Check required fields, phone number format, dates and numeric values. Save errors appear on the right below the header.
Do not create a duplicate just because a response is slow. Open the list first and check whether the record has already been created.

Next steps

Starting and ending shiftsTrack actual start times and collect the information needed to calculate pay.How to add an employeeCreate an employee, assign a role and establishment, and set sign-in details.Roles and access permissionsRestrict sections and actions for waiters, cooks, managers or other positions.Training and gamificationCreate training modules, lessons, assessments, tasks and rewards for your team.