For owners

Connecting Mercury

Configure access to veterinary documents and map the establishment's registered site.

Configure access to veterinary documents and map the establishment's registered site.

Who this guide is for: owners and managers. Before making changes, make sure the correct establishment is selected.

Before you begin

  • Sign in to the appropriate workspace and check the establishment name at the top of the page.
  • Prepare the information you will enter. Payment and integration settings also require the provider's connection details.
  • If an option is missing, check your plan and your role's permissions.

Setup steps

  1. Obtain VetIS.API access. Check the account's permissions.
  2. Specify the enterprise and registered site. Select the site belonging to the current establishment.
  3. Configure reference data. Map products and units.
  4. Review incoming documents. Do not confirm receipt against a test veterinary document without reviewing it first.
Integrations section
Integrations section: use section names as a guide; the values in your account may differ.

Check the result

FixTech shows documents for the selected site and does not perform actions without user confirmation.

Troubleshooting

  • Refresh the page and select the establishment again. Some data is only shown for the selected establishment.
  • Check required fields, phone number format, dates and numeric values. Save errors appear on the right below the header.
  • Do not create a duplicate just because a response is slow. Open the list first and check whether the record has already been created.

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