Connect messaging channels for confirmations, orders and service notifications.
Who this guide is for: owners and managers. Before making changes, make sure the correct establishment is selected.
Before you begin
- Sign in to the appropriate workspace and check the establishment name at the top of the page.
- Prepare the information you will enter. Payment and integration settings also require the provider's connection details.
- If an option is missing, check your plan and your role's permissions.
Setup steps
- Set up a sender. Verify the sender name or domain with the provider.
- Enter SMTP or API settings. Use a dedicated app password.
- Choose notification events. Avoid unnecessary messages to guests and staff.
- Send a test message. Check delivery, character encoding and the link.
Check the result
The test reaches the selected destination, errors appear in the log, and the password is masked after saving.
Troubleshooting
- Refresh the page and select the establishment again. Some data is only shown for the selected establishment.
- Check required fields, phone number format, dates and numeric values. Save errors appear on the right below the header.
- Do not create a duplicate just because a response is slow. Open the list first and check whether the record has already been created.