For waitstaff

Waiter shifts, notes and training

Daily workflow: open a shift, read assigned tasks, complete training and finish work correctly.

Daily workflow: open a shift, read assigned tasks, complete training and finish work correctly.

Who this guide is for: This guide is for waiters. Before making changes, make sure the correct establishment is selected.

Before you begin

  • Sign in to the appropriate workspace and check the establishment name at the top of the page.
  • Prepare the information you will enter. Payment and integration settings also require the provider's connection details.
  • If an option is missing, check your plan and your role's permissions.

Setup steps

  1. Open your shift. Do this before taking the first order.
  2. Check notifications and notes. Accept your assigned tasks.
  3. Open Training. Complete the available lesson and assessment.
  4. Close your shift. Make sure all tables and orders have been handed over or completed.
Staff section
Staff section: use the section names as a guide; values in your account may differ.

Check the result

The shift closes with no unattended active tables, tasks have a recorded status, and training results are saved.

Troubleshooting

  • Refresh the page and select the establishment again. Some data is only shown for the selected establishment.
  • Check required fields, phone number format, dates and numeric values. Save errors appear on the right below the header.
  • Do not create a duplicate just because a response is slow. Open the list first and check whether the record has already been created.

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