Take responsibility for a table, add dishes and send an order without conflicting with another employee.
Who this guide is for: This guide is for waiters. Before making changes, make sure the correct establishment is selected.
Before you begin
- Sign in to the appropriate workspace and check the establishment name at the top of the page.
- Prepare the information you will enter. Payment and integration settings also require the provider's connection details.
- If an option is missing, check your plan and your role's permissions.
Setup steps
- Open Tables. Select a free table or an active table assigned to you.
- Start serving the table. The system assigns the responsible employee.
- Add items. Check modifiers, quantities and kitchen notes.
- Send the order. Make sure it appears at the correct station.
Check the result
The table shows your name, another waiter cannot take it over without an authorized action, and the order items match.
Troubleshooting
- Refresh the page and select the establishment again. Some data is only shown for the selected establishment.
- Check required fields, phone number format, dates and numeric values. Save errors appear on the right below the header.
- Do not create a duplicate just because a response is slow. Open the list first and check whether the record has already been created.