For owners

Orders and reservations

Track dine-in orders and create reservations with guest, time and table details.

Track dine-in orders and create reservations with guest, time and table details.

Who this guide is for: owners and managers. Before making changes, make sure the correct establishment is selected.

Before you begin

  • Sign in to the appropriate workspace and check the establishment name at the top of the page.
  • Prepare the information you will enter. Payment and integration settings also require the provider's connection details.
  • If an option is missing, check your plan and your role's permissions.

Setup steps

  1. Open the relevant list. Orders shows sales; Reservations shows upcoming visits.
  2. Use the filters. Find a record by number, guest, table, status or date.
  3. Open the details. Check the items, assigned employee, payment and status history.
  4. Enter the reservation details. Specify the date, time, party size, contact details and an available table.
FixTech account dashboard
FixTech account dashboard: use the section names as a guide; values in your account may differ.

Check the result

The order appears in all linked workspaces. The reservation covers the selected time slot and includes contact details for confirmation.

Troubleshooting

  • Refresh the page and select the establishment again. Some data is only shown for the selected establishment.
  • Check required fields, phone number format, dates and numeric values. Save errors appear on the right below the header.
  • Do not create a duplicate just because a response is slow. Open the list first and check whether the record has already been created.

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